Defy Tracks — Privacy Policy

Last updated: March 2026

Your privacy is important to us. This policy explains what information Defy Tracks collects, how it is used, and your rights regarding your personal data.

1. Who We Are

Defy Tracks is an independent digital audio asset store operated by Ben Davidson, based in Charlotte, North Carolina, USA. You can contact us at support@defytracks.com.

2. What Information We Collect

We may collect the following personal information:

Purchase information

— When you purchase a product, your transaction is processed by LemonSqueezy, our third party payment processor. We receive your name, email address, and purchase details in order to fulfill your order and provide support.

Contact form submissions — If you reach out via our contact form, we collect your name, email address, and the contents of your message in order to respond to your inquiry.

Email marketing — If you opt in at the point of purchase or via a signup form, your email address is stored with Kit (formerly ConvertKit) and used to send product updates and announcements. You can unsubscribe at any time via the link included in every email.

Website analytics — We use Independent Analytics to understand how visitors use our website. This tool does not use cookies and does not collect personally identifiable information.

3. How We Use Your Information

We use the information we collect to:

• Fulfill your purchase and deliver your files
• Respond to support requests and inquiries
• Send product updates and announcements if you have opted in
• Improve our website and products

We do not sell, rent, or share your personal information with third parties except as necessary to operate our store and deliver our services.

4. Third Party Services

We use the following third party services which may process your personal data:

• LemonSqueezy — payment processing and file delivery. Their privacy policy is available at lemonsqueezy.com.
• Kit (ConvertKit) — email marketing. Their privacy policy is available at kit.com.
• Independent Analytics — cookieless website analytics. No personal data is collected.
• Fluent Forms — contact form processing. Form submissions are stored securely on our website.
• Litespeed Cache — This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

5. Cookies

Our website does not use tracking cookies or advertising cookies. Our analytics tool is cookieless and does not track you across websites or build advertising profiles.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing ongoing support for your purchases. You may request deletion of your data at any time by contacting us at support@defytracks.com.

7. Your Rights

Depending on your location you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights please contact us at support@defytracks.com.

8. Children’s Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about this privacy policy please contact us at support@defytracks.com or visit defytracks.com/contact.